FAQ

We are proud to present our translation quote simulator.

001 Translations Agency is one of the only translation agencies in the world with such a tool which is very practical for all our clients as it allows them to calculate a price estimate for a translation in just a few seconds.

To do this, simply fill out our online form by clicking ORDER NOW ; You must indicate some information related to the documents you want to translate, such as the number of pages, the language combinations, and if you need particular legal services (certification (assermentation), legalization, apostille). Don't forget to add your document, it will save you time on the rest of the procedure.

Our software then examines each parameter of your request and our simulator immediately shows you the estimated rate for your translation.

Our sales department simultaneously receives your request and verifies the estimate that has been offered to you.

In most cases, the estimate is confirmed within a few minutes by our sales department, who sends you a credit card payment link to our secure server.

Our team is reachable on working days during extended working hours by phone and email at any time from 8:30 am to 6:30 pm.

We also provide stand-by duty every Sunday!

We recommend that you use the translation quote simulator. If you prefer, you can also send us your documents in the traditional way by email.

In order to receive a personalized quote, please email us your documents at: devis@001traduction.fr

or fill in the application form by clicking here.

Photographed from your cell phone or scanned at the following address: devis@001traduction.fr

One of our sales representatives will send you the quote within minutes of receiving your documents.

Not at all! All double-sided identity documents or driver's licenses are charged at the price of a single page.

Yes, 001 Translations Agency's translators are official translators. The translations are therefore official.

All our certified translations are official and mention the name of the translator as well as a reference number and the date the translation was done. They are also stamped and signed.

A Certified Translation is an official translation stamped and signed by a translator.

001 Translations Agency makes every effort to ensure the confidentiality of all types of documents.

Your documents are saved on our ultra-secure server under the supervision of our IT staff. Backups are made to guarantee a second level of security.

All our collaborators sign a strict confidentiality agreement.

This is why we translate confidential documents from very large companies, major sports clubs, celebrities (Kim Dotcom, Bob Dylan, Monica Bellucci) or individuals.

As a general rule, 001 Translations Agency is able to adapt to the request of our customers.

We offer 3 default deadlines that correspond to most requests:

• - BASIC deadline: translation in 3 to 5 business days.
• - PREMIUM deadline: translation in 2 business days.
• - EXPRESS deadline: translation in 24 hours (depending on availability and complexity of the request)

We can also translate certain documents within the hour, in case of emergency and subject to the complexity of the request.

Typically, if you are at the airport and need to have a COVID test translated into English before boarding, we can perform the official certified translation of your document within an hour.

The agency is open from 8:30 AM to 7:00 PM. Some of our employees even work on Sundays to answer your requests as best as we can.

You can pay by credit card via our secure payment site. This is the preferred option because we receive your order instantly and start your translation immediately.

You can also pay by bank transfer by asking us for our RIB. The operation is not instantaneous and it is up to you to send us the proof of transfer.

If you wish to pay in cash, contact us and you can go to the Post Office to make the payment. You will also need to send us the proof.

You will receive your translation automatically by email. Before sending it to you by mail, we always ask you to check it and confirm that everything is correct. This especially applies to translations of documents written in non-European alphabets (such as Arabic or Cyrillic).

Once you confirm, we will forward the mail as soon as possible by traceable letter, registered mail or DHL.

Since not all translators are located in the same office, it is much faster to receive them by post.

Translating documents for visa application in the UK may require a few additional steps in order to be accepted. For such translations, the translator usually has to be an approved list (CIOL or ITI).

They may also require a formal stamp from the translator recognizing them as a CIOL or ITI translator. 001 Translations Agency and its team of translators can assist you but cannot act as a substitute for the public authorities..

You will need to submit your criminal record to us by email or by downloading it and filling out our online form.

If you need to get an apostille on your original French criminal record, you will first need to go to the apostille department of the Court of Appeals in Rennes (and ONLY to this administration in France) as you received or printed it.

You will get your apostilled Criminal Record Bulletin No. 3 at :

Cour d'appel de Rennes
Service des apostilles
Place du parlement de Bretagne
CS 66423
35064 Rennes cedex

You may consult the website of the Ministry of Justice for any additional information:

To find out exactly what you need, you should ask the institution that is requesting the certified translation..

In some cases, the administration requires verification of the translator's identity. We can take this additional legal step, but you must inform us in advance.

The administrative rules can be complex. 001 Translations and its team can assist you but cannot act as a substitute for the public authorities;

To find out exactly what you need, you should ask the institution that is requesting the translation.

The administrative rules are complex.

For all intents and purposes, you can consult the Department of Foreign Affairs website at the following links:

001 Translations Agency is happy to accommodate these requirements.

Please make sure to message us with :
The specific requirements you need
Attach the relevant documentation
The source and target languages and countries of your documents

This will ensure your translation is to ensure your translation is completed to the fullest.

This is absolutely possible. But you must tell us in advance.

Obtaining an apostille or legalization from the Secretary of State is an administrative procedure that has nothing to do with translation per se.

As such, this procedure is subject to special formalities. In general, there are two options available to get an apostille for a certified translation. Option one: the client can get the original document notarized and an apostille issued for each individual document. They can then send us these documents and we will translate both the source document along with the apostille. They can then send us these documents and we will translate both the source document along with the apostille.

Option two: The translator translates the original documents that are not notarized or apostilled. The translator's signature can then be notarized, authenticated and then the apostille issued. 001 Translations Agency does currently not offer apostille services.

However, we are working to be able to provide our customers with this service, and invite you to check back again soon for updates.

Each jurisdiction and country has different requirements. That's why we always advise our clients to check what level of legalization the recipient of the translation wants beforehand.

In some cases, procedures or requesting agencies require verification of the translator's or translation agency representative's identity. This is called notarisation. We can also use the term "authenticating the translator's signature."

We can perform this additional legal step, but it is imperative that you inform us in advance.

If you want to get your diplomas translated for any higher education institution, 001 Translations Agency has years of experience in translating diplomas, and university and academic transcripts and report cards.

There is no single authority in the United Kingdom for the recognition of foreign degrees and other qualifications, as the U.K Department of Education does not evaluate/validate academic credentials.

However, in most instances, they will request that you obtain a credential evaluation to determine how one's non-U.K credentials compare with U.K credentials, carried out by private, non-governmental entities for a fee.

We invite you to contact the admissions office of your university for instructions. Many institutions and schools evaluate credentials themselves, while some will refer you to a credential evaluation service. In order to get a US degree recognized by a foreign university, we recommend you contact the university's admissions office for more information on the country's evaluation procedure.